Sale of Goods to a Consumer via a Website

Description

Protect your business with clear and fair terms and conditions for supply of services to consumers via a website. Use these terms and conditions for any business in England & Wales that sells online services to consumers. They are designed to be straightforward and comprehensive so that customers know where they stand and needless disputes can be avoided. They cover key issues such as orders, supply, customer responsibilities, pricing, payment, data protection, guarantees, liability, cancellation and termination.

When to use:

Use these terms and conditions for supply of services to consumers via a website:

• when you are supplying services, with or without goods, to customers not acting in the course of a business (ie consumers)
• when selling from your website
• when you are supplying services to specification and/or standard services
• when the services and goods are of the type requiring statutory cancellation rights
• to include the statutory cancellation rights for certain services and goods

What this covers:

These terms and conditions cover:

• supply and contract formation
• price and specification
• delivery
• warranties
• information and cancellation rights which must by law be included in certain consumer contracts